Bridging the Digital Divide: The Launch of Hudson Valley’s Digital Navigators Program

On October 30, 2023, the Kingston Library’s new temporary location at 61 Crown St. opened its doors to the public. As part of the “Digital Navigators of the Hudson Valley” program, several Mid-Hudson libraries offer free technological assistance to those in need. The program features trained guides called digital navigators who work in member libraries to offer support with various tasks.

The digital navigators are available to assist with using electronic devices, finding free or low-cost internet service, completing online job applications, applying for services, accessing educational resources, signing up for free phone programs, and managing online bill payments. In Ulster County, five libraries are participating in the program: Kingston Library, Elting Memorial Library, Plattekill Library, Town of Ulster Public Library, and Woodstock Public Library. Additionally, in Dutchess County, digital navigators are available at Red Hook Library.

For a comprehensive list of libraries and organizations offering digital navigators in the region, individuals can visit hvconnected.org. The Digital Navigators of the Hudson Valley program aims to bridge the digital divide by providing technology assistance to those who may not have access to it otherwise. With their expertise and support