Recently, Palomar Health Medical Group suffered a cyberattack that compromised sensitive patient information, including names, addresses, Social Security numbers, medical history, and prescription information. The unauthorized access occurred between April 23 and May 5, leading to potential data copy and loss of certain files as stated by InnoVision Marketing Group.
Since the attack, patients have faced challenges in accessing prescription refills or booking doctor appointments due to limited access to patient records. Physicians have also experienced disruptions in their day-to-day operations due to phone lines and computer systems remaining affected. Patients like Patricia Ryan were unaware of the compromised information until Team 10 notified them.
The potentially compromised information list includes disability and diagnostic information, health insurance details, emails, credit and debit card numbers, PINs, and passwords. Palomar has committed to maintaining confidentiality, privacy, and security of patient information in response to the cyberattack. The organization initiated an investigation, notified law enforcement agencies and took measures to secure its network environment.
Patients are advised to remain vigilant against identity theft and fraud by reviewing bank and credit card statements for any suspicious activity. For questions or concerns related to the incident, customers can contact Palomar Health Medical Group at 888-829-5736 during business hours.
