On Wednesday, Amazon acknowledged a bug that was preventing Kindle users from downloading e-books on their devices. The issue affected models such as Paperwhite, Oasis, Signature Edition, and Basic. Users reported the problem on platforms like Amazon’s forum and Reddit, detailing difficulties in downloading both new purchases and previously acquired titles even after restarting their devices.
However, the Kindle app for Android and iOS smartphones continued to function normally without being impacted. Amazon acknowledged the server failure causing this problem and stated that they were actively working on resolving the issue. It could take up to 48 hours to address it fully.
After some time, Amazon announced that the bug hindering e-book downloads on Kindle devices had been successfully repaired. Accounts from an Amazon devices spokesperson Jackie Burke indicated that users should now be able to resume normal access to their e-books on their respective devices. This update came after a period of uncertainty for Kindle owners but ultimately resulted in a positive outcome and restored functionality for affected users.
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