Apple: Reusing Parts for Sustainability and Enhanced User Experience in Repair Services

Apple revamps repair program to include parts from pre-owned iPhones

Apple has recently announced a new change to its repair service, which will allow the use of parts from used devices. This new process is designed to reduce electronic waste while expanding user options and maintaining privacy and security. To implement this new approach, Apple will start with a select group of iPhones and gradually roll it out to other devices.

Starting in the fall, calibration of both new and used Apple components will be performed on the device itself once they are installed to prevent the sale of stolen iPhone parts. Additionally, Apple plans to expand activation lock to parts in order to prevent the use of compatible parts from devices with activation lock or lost mode enabled. This will ensure that only authentic Apple parts are used in repairs, thereby protecting users’ privacy and security.

To help second or third-hand iPhone users track their repair history, Apple is also expanding its repair history feature. This will allow users to see all the repairs and parts that have been changed on their device, indicating whether they are new or used. By providing this information, users can make informed decisions about their device’s maintenance and repair needs.

Overall, this new repair process is a step forward for Apple in terms of sustainability and user experience. By reusing parts from used devices, the company is reducing electronic waste while offering customers more options for repair and maintenance. With the addition of activation lock and an expanded repair history feature, users can have peace of mind knowing that their devices are being repaired with authentic Apple parts that maintain privacy and security.

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