Doron Sela, CEO of iCon Group and iDigital, is excited to announce the launch of the new APP branch in Israel. This partnership with Apple aims to provide exceptional sales and service for Apple products in the region. The flagship stores offer a unique, personalized experience for customers with expert guidance, product adjustments, technical support, and access to laboratory services.
Customers can expect a high-quality experience at the flagship stores, including precise product adjustments, technical advice, and access to laboratory services by skilled technicians within 48 hours. The APP branch provides a more immersive experience with Apple products, including group training sessions and demonstrations led by iDigital experts on various topics related to Apple devices.
iDigital experts will assist customers in finding the right products for their needs, transferring data from old devices, providing guidance on product usage, and recommending complementary accessories for optimal use. In addition to this personalized assistance, the store offers dedicated spaces for exploring a variety of products and accessories related to Apple devices.
The company is also undergoing a digital transformation to enhance the customer experience and expand its online presence. One of its projects includes partnering with Shopify to launch an advanced digital commerce platform in early 2025. This partnership aims to make Apple products and services more accessible to customers globally and strengthen the relationship between iDigital and Apple enthusiasts.
