In a bid to improve the authenticity of reviews on its platform, OpenTable, a restaurant reservation site, has announced that it will no longer allow anonymous reviews. Instead, the company will add users’ first names to all reviews, including previously anonymous ones. This move follows a similar decision by careers site Glassdoor to require real names for account verification.
The use of anonymity on the internet has long been a double-edged sword. While it allows people to share their opinions freely, it can also lead to issues with credibility and misinformation. By requiring users to share their first names, OpenTable hopes to increase trust and transparency among diners. The company believes that showing real names will strengthen the credibility of the reviews posted on the platform.
Bookings Holdings, the parent company of OpenTable, has not yet commented on this reported policy change. Bookings Holdings also owns other popular services such as Kayak and Priceline. The move by OpenTable comes after Glassdoor implemented a similar change to ensure that users provide their real names for verification purposes.
Some users have expressed concerns about the change, suggesting that customers may still find ways to post anonymously. However, OpenTable is determined to prioritize trust and transparency in their reviews. By requiring users to share their first names, the company hopes to create a more authentic and reliable platform for consumers to make dining decisions.
In conclusion, OpenTable’s decision to no longer allow anonymous reviews is aimed at improving the authenticity of the reviews on its platform. The move follows a similar decision by Glassdoor and is aimed at increasing trust and transparency among diners. While some users have expressed concerns about the change, OpenTable remains committed to prioritizing trust and transparency in its reviews.
