Protecting Patient Care Continuity and Quality in the Face of Cyberattacks: HHS, ASPR, and CMS Offer Comprehensive Resource Guide for Healthcare Providers

HHS Unveils Health Plan Resource Guide to Support Hospitals and Providers Affected by Cyberattack

The Health and Human Services (HHS), Administration for Strategic Preparedness and Response (ASPR), and Centers for Medicare & Medicaid Services (CMS) have released a comprehensive resource guide to help healthcare providers affected by the recent Change Healthcare cyberattack. This guide aims to provide support to healthcare providers who are still facing disruptions, as many of them are struggling to receive answers from their health plans regarding payments and the necessary flexibilities during the unavailability of the Change Healthcare platform.

In a letter introducing the guide, HHS, ASPR, and CMS emphasize the challenges that healthcare providers are currently facing due to the cyberattack. They urge hospitals and health systems to review the voluntary cybersecurity performance goals that were published earlier in the year. Additionally, they encourage healthcare providers to stay informed and take necessary precautions to protect themselves against cyber threats in the future.

For up-to-date information on the cyberattack, healthcare organizations can visit the American Hospital Association’s (AHA) Change Healthcare cyberattack update webpage. This page provides valuable resources such as announcements from CMS regarding accelerated and advanced payments for hospitals and physicians affected by the cyberattack, frequently asked questions about these payments, and an informative bulletin on actions that states can take to alleviate pressure on Medicaid providers impacted by the cyberattack.

If you have any further questions or require assistance, healthcare providers can contact Molly Smith, AHA group vice president of policy at mollysmith@aha.org. It is crucial that healthcare organizations remain vigilant in protecting patient care continuity and quality in light of growing cybersecurity threats.

In conclusion, HHS, ASPR, and CMS have released a national resource guide aimed at helping hospitals and providers affected by Change Healthcare’s recent cyberattack. The guide offers support for those who continue to face disruptions caused by lack of communication with health plans regarding payments and needed flexibility during platform unavailability. Additionally, it encourages healthcare organizations to stay informed about voluntary performance goals for cybersecurity protection while taking necessary precautions against future threats.

Healthcare organizations must prioritize staying informed about latest updates on Change Healthcare’s cyberattack through AHA’s update webpage which provides valuable resources such as announcements from CMS on accelerated payments for hospitals impacted by this attack.

If you need more information or assistance related to this topic please contact Molly Smith at mollysmith@aha

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