As the pandemic has shown, telehealth is transforming healthcare. However, what does the future hold in a post-pandemic world? In a recent episode of Wealth!, Brad Smith and guests Anjalee Khemlani and Owen Tripp discussed the future of healthcare.
Tripp notes that healthcare is moving towards a “2.0” version driven by patient demand and expectations of experience. He believes that the current state of telehealth lacks continuity of care, with each visit being a different experience with a different doctor. To meet patient expectations, Tripp emphasizes the need for integrated care that connects primary care, specialty care, financial health, and behavioral health. While few players in healthcare have achieved this level of integration, Tripp envisions a future where this becomes standard practice.
Tripp also addresses cost concerns, noting that virtual care significantly lowers consumer expenses. In a time of rising healthcare costs and inflationary pressures, he believes that telehealth could potentially level the playing field for the cost of American healthcare.
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