Grace Sharkey of FreightWaves sat down with Casey Monahan, vice president of digital sales at LoadSmart, during the company’s 3PL Summit to discuss leveraging technology for fleet growth. Monahan emphasized the importance of small carriers to LoadSmart and stressed the need for keeping these partners happy as a brokerage and technology partner.
Monahan discussed how LoadSmart values feedback from carrier partners and has a community where they can provide suggestions and engage with one another. He also highlighted that Load matching is a challenging aspect of the industry, but LoadSmart’s focus is on supporting carriers in growing their fleets from five trucks to 25 trucks and beyond.
Monahan went on to mention that LoadSmart is rolling out various AI products to simplify interactions with data for carriers. One such product, Copilot, allows users to ask the system questions about their data, making it easier to gain insights and make informed decisions. The goal is to make it simple for carriers to access and utilize their data effectively.
Overall, Monahan emphasized the importance of leveraging technology in order to support small carriers in growing their fleets while providing valuable insights through AI products like Copilot.
