McDonald’s faced widespread technology outages on Friday, disrupting ordering systems in various countries, including the U.K., Australia, and Japan. The company quickly issued a statement assuring customers that they were working to resolve the issue as soon as possible.
Reports of disruptions emerged from key locations like Bangkok, Milan, and London, with customers unable to access services due to technical hurdles. Despite these challenges, technical teams worked tirelessly to rectify the issue and restore services gradually.
The outage affected both physical storefronts and digital channels, impacting platforms like Downdetector in the United States, United Kingdom, and Australia. News of the outage spread quickly on social media, with patrons expressing frustration and amusement at the situation while expressing a genuine longing for McDonald’s food despite the inconvenience.
Brian Rice, McDonald’s global chief information officer emphasized that resolving this incident is a top priority for the company. The corporation also clarified that the outage was not caused by a cyberattack but was due to a glitch experienced by a third-party provider during a routine configuration change. This clarification was issued from McDonald’s headquarters in Chicago to address any rumors or concerns about the nature of the disruption.
